Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10627
VM0010627Silvermember10627@example.test · +601110010627 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
1,895
Current loyalty balance
Lifetime Spend
RM 2,370
Across 23 visits
Total Visits
23
Since 2025-05-06
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,895 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 3
Outlet purchase
2026-05-25 · Member activity · RM 79.50
App session
2026-05-13 · OPLUMO Outlet 3
Points credited
2026-05-01 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 100.70
Points credited
2026-03-26 · OPLUMO Outlet 3
Outlet purchase
2026-03-14 · Member activity · RM 111.30