Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10626
VM0010626Silvermember10626@example.test · +601110010626 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,103
Current loyalty balance
Lifetime Spend
RM 2,629
Across 24 visits
Total Visits
24
Since 2025-03-06
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 2
Outlet purchase
2026-04-12 · Member activity · RM 109.50
App session
2026-03-31 · OPLUMO Outlet 2
Points credited
2026-03-19 · Member activity · RM 124.10
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 2
Outlet purchase
2026-02-23 · Member activity · RM 138.70
Points credited
2026-02-11 · OPLUMO Outlet 2
Outlet purchase
2026-01-30 · Member activity · RM 153.30