Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01061
VM0001061Membermember1061@example.test · +601110001061 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
660
Current loyalty balance
Lifetime Spend
RM 826
Across 8 visits
Total Visits
8
Since 2026-01-23
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
660 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 8
Outlet purchase
2026-05-17 · Member activity · RM 91.50
App session
2026-05-05 · OPLUMO Outlet 8
Points credited
2026-04-23 · Member activity · RM 103.70
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 8
Outlet purchase
2026-03-30 · Member activity · RM 115.90
Points credited
2026-03-18 · OPLUMO Outlet 8
Outlet purchase
2026-03-06 · Member activity · RM 128.10