Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10608
VM0010608Silvermember10608@example.test · +601110010608 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
1,752
Current loyalty balance
Lifetime Spend
RM 2,191
Across 39 visits
Total Visits
39
Since 2024-06-08
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,752 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 1
Outlet purchase
2026-04-11 · Member activity · RM 45.75
App session
2026-03-30 · OPLUMO Outlet 1
Points credited
2026-03-18 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 1
Outlet purchase
2026-02-22 · Member activity · RM 57.95
Points credited
2026-02-10 · OPLUMO Outlet 1
Outlet purchase
2026-01-29 · Member activity · RM 64.05