Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10603
VM0010603Membermember10603@example.test · +601110010603 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
448
Current loyalty balance
Lifetime Spend
RM 561
Across 3 visits
Total Visits
3
Since 2026-08-21
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
448 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 13
Outlet purchase
2026-09-14 · Member activity · RM 114.00
App session
2026-09-02 · OPLUMO Outlet 13
Points credited
2026-08-21 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 13
Outlet purchase
2026-07-28 · Member activity · RM 144.40
Points credited
2026-07-16 · OPLUMO Outlet 13
Outlet purchase
2026-07-04 · Member activity · RM 159.60