Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10602
VM0010602Membermember10602@example.test · +601110010602 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
113
Current loyalty balance
Lifetime Spend
RM 141
Across 5 visits
Total Visits
5
Since 2026-04-01
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
113 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 12
Outlet purchase
2026-05-31 · Member activity · RM 21.75
App session
2026-05-19 · OPLUMO Outlet 12
Points credited
2026-05-07 · Member activity · RM 24.65
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 12
Outlet purchase
2026-04-13 · Member activity · RM 27.55
Points credited
2026-04-01 · OPLUMO Outlet 12
Outlet purchase
2026-03-20 · Member activity · RM 30.45