Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10596
VM0010596Goldmember10596@example.test · +601110010596 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,264
Current loyalty balance
Lifetime Spend
RM 4,081
Across 43 visits
Total Visits
43
Since 2024-05-25
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,264 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 85.50
App session
2026-05-27 · OPLUMO Outlet 6
Points credited
2026-05-15 · Member activity · RM 96.90
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 6
Outlet purchase
2026-04-21 · Member activity · RM 108.30
Points credited
2026-04-09 · OPLUMO Outlet 6
Outlet purchase
2026-03-28 · Member activity · RM 119.70