Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10593
VM0010593Silvermember10593@example.test · +601110010593 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,779
Current loyalty balance
Lifetime Spend
RM 2,224
Across 39 visits
Total Visits
39
Since 2024-08-22
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,779 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 3
Outlet purchase
2026-06-25 · Member activity · RM 39.00
App session
2026-06-13 · OPLUMO Outlet 3
Points credited
2026-06-01 · Member activity · RM 44.20
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 3
Outlet purchase
2026-05-08 · Member activity · RM 49.40
Points credited
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 54.60