Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10590
VM0010590Goldmember10590@example.test · +601110010590 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,681
Current loyalty balance
Lifetime Spend
RM 3,352
Across 23 visits
Total Visits
23
Since 2025-04-27
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,681 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 17
Outlet purchase
2026-05-16 · Member activity · RM 133.50
App session
2026-05-04 · OPLUMO Outlet 17
Points credited
2026-04-22 · Member activity · RM 151.30
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 17
Outlet purchase
2026-03-29 · Member activity · RM 169.10
Points credited
2026-03-17 · OPLUMO Outlet 17
Outlet purchase
2026-03-05 · Member activity · RM 186.90