Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10586
VM0010586Membermember10586@example.test · +601110010586 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
521
Current loyalty balance
Lifetime Spend
RM 652
Across 8 visits
Total Visits
8
Since 2026-04-24
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
521 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 13
Outlet purchase
2026-08-16 · Member activity · RM 51.75
App session
2026-08-04 · OPLUMO Outlet 13
Points credited
2026-07-23 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 13
Outlet purchase
2026-06-29 · Member activity · RM 65.55
Points credited
2026-06-17 · OPLUMO Outlet 13
Outlet purchase
2026-06-05 · Member activity · RM 72.45