Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10582
VM0010582Silvermember10582@example.test · +601110010582 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,889
Current loyalty balance
Lifetime Spend
RM 2,361
Across 18 visits
Total Visits
18
Since 2025-08-05
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 9
Outlet purchase
2026-05-26 · Member activity · RM 117.75
App session
2026-05-14 · OPLUMO Outlet 9
Points credited
2026-05-02 · Member activity · RM 133.45
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 9
Outlet purchase
2026-04-08 · Member activity · RM 149.15
Points credited
2026-03-27 · OPLUMO Outlet 9
Outlet purchase
2026-03-15 · Member activity · RM 164.85