Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10580
VM0010580Silvermember10580@example.test · +601110010580 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,728
Current loyalty balance
Lifetime Spend
RM 2,161
Across 42 visits
Total Visits
42
Since 2024-09-27
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,728 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 7
Outlet purchase
2026-09-23 · Member activity · RM 48.00
App session
2026-09-11 · OPLUMO Outlet 7
Points credited
2026-08-30 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 7
Outlet purchase
2026-08-06 · Member activity · RM 60.80
Points credited
2026-07-25 · OPLUMO Outlet 7
Outlet purchase
2026-07-13 · Member activity · RM 67.20