Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10579
VM0010579Silvermember10579@example.test · +601110010579 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
1,005
Current loyalty balance
Lifetime Spend
RM 1,257
Across 10 visits
Total Visits
10
Since 2026-04-06
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 6
Outlet purchase
2026-09-03 · Member activity · RM 75.75
App session
2026-08-22 · OPLUMO Outlet 6
Points credited
2026-08-10 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 95.95
Points credited
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 106.05