Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10577
VM0010577Silvermember10577@example.test · +601110010577 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,032
Current loyalty balance
Lifetime Spend
RM 1,291
Across 10 visits
Total Visits
10
Since 2026-03-21
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,032 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 4
Outlet purchase
2026-08-18 · Member activity · RM 101.25
App session
2026-08-06 · OPLUMO Outlet 4
Points credited
2026-07-25 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 128.25
Points credited
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 141.75