Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10572
VM0010572Membermember10572@example.test · +601110010572 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
714
Current loyalty balance
Lifetime Spend
RM 893
Across 11 visits
Total Visits
11
Since 2025-11-03
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
714 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 16
Outlet purchase
2026-04-20 · Member activity · RM 53.25
App session
2026-04-08 · OPLUMO Outlet 16
Points credited
2026-03-27 · Member activity · RM 60.35
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 16
Outlet purchase
2026-03-03 · Member activity · RM 67.45
Points credited
2026-02-19 · OPLUMO Outlet 16
Outlet purchase
2026-02-07 · Member activity · RM 74.55