Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10570
VM0010570Goldmember10570@example.test · +601110010570 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,504
Current loyalty balance
Lifetime Spend
RM 3,131
Across 21 visits
Total Visits
21
Since 2025-10-06
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,504 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 14
Outlet purchase
2026-09-19 · Member activity · RM 92.25
App session
2026-09-07 · OPLUMO Outlet 14
Points credited
2026-08-26 · Member activity · RM 104.55
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 14
Outlet purchase
2026-08-02 · Member activity · RM 116.85
Points credited
2026-07-21 · OPLUMO Outlet 14
Outlet purchase
2026-07-09 · Member activity · RM 129.15