Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01057
VM0001057Goldmember1057@example.test · +601110001057 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
2,528
Current loyalty balance
Lifetime Spend
RM 3,161
Across 20 visits
Total Visits
20
Since 2025-07-03
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 4
Outlet purchase
2026-05-29 · Member activity · RM 99.00
App session
2026-05-17 · OPLUMO Outlet 4
Points credited
2026-05-05 · Member activity · RM 112.20
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 4
Outlet purchase
2026-04-11 · Member activity · RM 125.40
Points credited
2026-03-30 · OPLUMO Outlet 4
Outlet purchase
2026-03-18 · Member activity · RM 138.60