Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10569
VM0010569Platinummember10569@example.test · +601110010569 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
4,834
Current loyalty balance
Lifetime Spend
RM 6,043
Across 41 visits
Total Visits
41
Since 2024-09-30
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,834 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 13
Outlet purchase
2026-09-08 · Member activity · RM 126.00
App session
2026-08-27 · OPLUMO Outlet 13
Points credited
2026-08-15 · Member activity · RM 142.80
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 13
Outlet purchase
2026-07-22 · Member activity · RM 159.60
Points credited
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 176.40