Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10566
VM0010566Silvermember10566@example.test · +601110010566 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,015
Current loyalty balance
Lifetime Spend
RM 2,520
Across 40 visits
Total Visits
40
Since 2024-08-24
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
74d
2026-07-27
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,015 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 42.75
App session
2026-07-03 · OPLUMO Outlet 10
Points credited
2026-06-21 · Member activity · RM 48.45
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 10
Outlet purchase
2026-05-28 · Member activity · RM 54.15
Points credited
2026-05-16 · OPLUMO Outlet 10
Outlet purchase
2026-05-04 · Member activity · RM 59.85