Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10562
VM0010562Membermember10562@example.test · +601110010562 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
263
Current loyalty balance
Lifetime Spend
RM 329
Across 5 visits
Total Visits
5
Since 2026-03-07
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
263 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 6
Outlet purchase
2026-05-06 · Member activity · RM 42.00
App session
2026-04-24 · OPLUMO Outlet 6
Points credited
2026-04-12 · Member activity · RM 47.60
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 6
Outlet purchase
2026-03-19 · Member activity · RM 53.20
Points credited
2026-03-07 · OPLUMO Outlet 6
Outlet purchase
2026-02-23 · Member activity · RM 58.80