Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10560
VM0010560Silvermember10560@example.test · +601110010560 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
2,093
Current loyalty balance
Lifetime Spend
RM 2,616
Across 29 visits
Total Visits
29
Since 2024-12-22
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,093 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 4
Outlet purchase
2026-04-28 · Member activity · RM 72.00
App session
2026-04-16 · OPLUMO Outlet 4
Points credited
2026-04-04 · Member activity · RM 81.60
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 4
Outlet purchase
2026-03-11 · Member activity · RM 91.20
Points credited
2026-02-27 · OPLUMO Outlet 4
Outlet purchase
2026-02-15 · Member activity · RM 100.80