Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10544
VM0010544Membermember10544@example.test · +601110010544 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
507
Current loyalty balance
Lifetime Spend
RM 634
Across 8 visits
Total Visits
8
Since 2026-04-29
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
507 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 5
Outlet purchase
2026-08-21 · Member activity · RM 50.25
App session
2026-08-09 · OPLUMO Outlet 5
Points credited
2026-07-28 · Member activity · RM 56.95
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 63.65
Points credited
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 70.35