Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01054
VM0001054Membermember1054@example.test · +601110001054 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
107
Current loyalty balance
Lifetime Spend
RM 134
Across 4 visits
Total Visits
4
Since 2026-03-01
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
107 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 1
Outlet purchase
2026-04-12 · Member activity · RM 24.00
App session
2026-03-31 · OPLUMO Outlet 1
Points credited
2026-03-19 · Member activity · RM 27.20
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 1
Outlet purchase
2026-02-23 · Member activity · RM 30.40
Points credited
2026-02-11 · OPLUMO Outlet 1
Outlet purchase
2026-01-30 · Member activity · RM 33.60