Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10536
VM0010536Silvermember10536@example.test · +601110010536 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,397
Current loyalty balance
Lifetime Spend
RM 1,747
Across 18 visits
Total Visits
18
Since 2025-06-30
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,397 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 14
Outlet purchase
2026-04-20 · Member activity · RM 65.25
App session
2026-04-08 · OPLUMO Outlet 14
Points credited
2026-03-27 · Member activity · RM 73.95
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 14
Outlet purchase
2026-03-03 · Member activity · RM 82.65
Points credited
2026-02-19 · OPLUMO Outlet 14
Outlet purchase
2026-02-07 · Member activity · RM 91.35