Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10531
VM0010531Membermember10531@example.test · +601110010531 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
762
Current loyalty balance
Lifetime Spend
RM 953
Across 13 visits
Total Visits
13
Since 2025-10-30
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
762 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 9
Outlet purchase
2026-05-22 · Member activity · RM 50.25
App session
2026-05-10 · OPLUMO Outlet 9
Points credited
2026-04-28 · Member activity · RM 56.95
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 9
Outlet purchase
2026-04-04 · Member activity · RM 63.65
Points credited
2026-03-23 · OPLUMO Outlet 9
Outlet purchase
2026-03-11 · Member activity · RM 70.35