Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10530
VM0010530Silvermember10530@example.test · +601110010530 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,212
Current loyalty balance
Lifetime Spend
RM 1,515
Across 10 visits
Total Visits
10
Since 2025-12-10
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,212 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 8
Outlet purchase
2026-05-09 · Member activity · RM 96.75
App session
2026-04-27 · OPLUMO Outlet 8
Points credited
2026-04-15 · Member activity · RM 109.65
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 8
Outlet purchase
2026-03-22 · Member activity · RM 122.55
Points credited
2026-03-10 · OPLUMO Outlet 8
Outlet purchase
2026-02-26 · Member activity · RM 135.45