Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10529
VM0010529Silvermember10529@example.test · +601110010529 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,746
Current loyalty balance
Lifetime Spend
RM 2,183
Across 36 visits
Total Visits
36
Since 2024-12-30
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,746 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 7
Outlet purchase
2026-09-09 · Member activity · RM 46.50
App session
2026-08-28 · OPLUMO Outlet 7
Points credited
2026-08-16 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 7
Outlet purchase
2026-07-23 · Member activity · RM 58.90
Points credited
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 65.10