Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10521
VM0010521Membermember10521@example.test · +601110010521 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
190
Current loyalty balance
Lifetime Spend
RM 239
Across 4 visits
Total Visits
4
Since 2026-07-17
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
190 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 16
Outlet purchase
2026-08-28 · Member activity · RM 48.75
App session
2026-08-16 · OPLUMO Outlet 16
Points credited
2026-08-04 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 16
Outlet purchase
2026-07-11 · Member activity · RM 61.75
Points credited
2026-06-29 · OPLUMO Outlet 16
Outlet purchase
2026-06-17 · Member activity · RM 68.25