Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10516
VM0010516Goldmember10516@example.test · +601110010516 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,107
Current loyalty balance
Lifetime Spend
RM 5,134
Across 41 visits
Total Visits
41
Since 2024-10-12
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,107 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 11
Outlet purchase
2026-09-20 · Member activity · RM 114.00
App session
2026-09-08 · OPLUMO Outlet 11
Points credited
2026-08-27 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 11
Outlet purchase
2026-08-03 · Member activity · RM 144.40
Points credited
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 159.60