Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10508
VM0010508Goldmember10508@example.test · +601110010508 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,769
Current loyalty balance
Lifetime Spend
RM 3,462
Across 33 visits
Total Visits
33
Since 2024-11-11
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,769 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 3
Outlet purchase
2026-05-29 · Member activity · RM 92.25
App session
2026-05-17 · OPLUMO Outlet 3
Points credited
2026-05-05 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 3
Outlet purchase
2026-04-11 · Member activity · RM 116.85
Points credited
2026-03-30 · OPLUMO Outlet 3
Outlet purchase
2026-03-18 · Member activity · RM 129.15