Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10502
VM0010502Membermember10502@example.test · +601110010502 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
116
Current loyalty balance
Lifetime Spend
RM 145
Across 1 visits
Total Visits
1
Since 2026-09-07
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
116 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 14
Outlet purchase
2026-09-13 · Member activity · RM 102.75
App session
2026-09-01 · OPLUMO Outlet 14
Points credited
2026-08-20 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 14
Outlet purchase
2026-07-27 · Member activity · RM 130.15
Points credited
2026-07-15 · OPLUMO Outlet 14
Outlet purchase
2026-07-03 · Member activity · RM 143.85