Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10500
VM0010500Membermember10500@example.test · +601110010500 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 264
Across 6 visits
Total Visits
6
Since 2026-02-25
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 12
Outlet purchase
2026-05-14 · Member activity · RM 28.50
App session
2026-05-02 · OPLUMO Outlet 12
Points credited
2026-04-20 · Member activity · RM 32.30
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 12
Outlet purchase
2026-03-27 · Member activity · RM 36.10
Points credited
2026-03-15 · OPLUMO Outlet 12
Outlet purchase
2026-03-03 · Member activity · RM 39.90