Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10498
VM0010498Goldmember10498@example.test · +601110010498 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,832
Current loyalty balance
Lifetime Spend
RM 4,790
Across 34 visits
Total Visits
34
Since 2025-01-04
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
49d
2026-08-21
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,832 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 10
Outlet purchase
2026-08-09 · Member activity · RM 113.25
App session
2026-07-28 · OPLUMO Outlet 10
Points credited
2026-07-16 · Member activity · RM 128.35
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 143.45
Points credited
2026-06-10 · OPLUMO Outlet 10
Outlet purchase
2026-05-29 · Member activity · RM 158.55