Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10497
VM0010497Platinummember10497@example.test · +601110010497 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
5,294
Current loyalty balance
Lifetime Spend
RM 6,618
Across 45 visits
Total Visits
45
Since 2024-07-02
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 9
Outlet purchase
2026-08-21 · Member activity · RM 103.50
App session
2026-08-09 · OPLUMO Outlet 9
Points credited
2026-07-28 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 9
Outlet purchase
2026-07-04 · Member activity · RM 131.10
Points credited
2026-06-22 · OPLUMO Outlet 9
Outlet purchase
2026-06-10 · Member activity · RM 144.90