Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10493
VM0010493Silvermember10493@example.test · +601110010493 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,958
Current loyalty balance
Lifetime Spend
RM 2,449
Across 15 visits
Total Visits
15
Since 2026-01-28
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,958 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 5
Outlet purchase
2026-09-25 · Member activity · RM 126.00
App session
2026-09-13 · OPLUMO Outlet 5
Points credited
2026-09-01 · Member activity · RM 142.80
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 5
Outlet purchase
2026-08-08 · Member activity · RM 159.60
Points credited
2026-07-27 · OPLUMO Outlet 5
Outlet purchase
2026-07-15 · Member activity · RM 176.40