Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10488
VM0010488Goldmember10488@example.test · +601110010488 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
3,759
Current loyalty balance
Lifetime Spend
RM 4,699
Across 29 visits
Total Visits
29
Since 2025-05-11
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,759 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 17
Outlet purchase
2026-09-15 · Member activity · RM 98.25
App session
2026-09-03 · OPLUMO Outlet 17
Points credited
2026-08-22 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 17
Outlet purchase
2026-07-29 · Member activity · RM 124.45
Points credited
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 137.55