Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10476
VM0010476Silvermember10476@example.test · +601110010476 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,088
Current loyalty balance
Lifetime Spend
RM 2,610
Across 44 visits
Total Visits
44
Since 2024-04-02
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,088 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 5
Outlet purchase
2026-05-04 · Member activity · RM 39.75
App session
2026-04-22 · OPLUMO Outlet 5
Points credited
2026-04-10 · Member activity · RM 45.05
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 5
Outlet purchase
2026-03-17 · Member activity · RM 50.35
Points credited
2026-03-05 · OPLUMO Outlet 5
Outlet purchase
2026-02-21 · Member activity · RM 55.65