Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10470
VM0010470Membermember10470@example.test · +601110010470 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
703
Current loyalty balance
Lifetime Spend
RM 879
Across 24 visits
Total Visits
24
Since 2025-04-10
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
703 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 16
Outlet purchase
2026-05-17 · Member activity · RM 25.50
App session
2026-05-05 · OPLUMO Outlet 16
Points credited
2026-04-23 · Member activity · RM 28.90
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 16
Outlet purchase
2026-03-30 · Member activity · RM 32.30
Points credited
2026-03-18 · OPLUMO Outlet 16
Outlet purchase
2026-03-06 · Member activity · RM 35.70