Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10467
VM0010467Platinummember10467@example.test · +601110010467 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
5,378
Current loyalty balance
Lifetime Spend
RM 6,723
Across 44 visits
Total Visits
44
Since 2024-08-03
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,378 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 13
Outlet purchase
2026-09-04 · Member activity · RM 121.50
App session
2026-08-23 · OPLUMO Outlet 13
Points credited
2026-08-11 · Member activity · RM 137.70
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 13
Outlet purchase
2026-07-18 · Member activity · RM 153.90
Points credited
2026-07-06 · OPLUMO Outlet 13
Outlet purchase
2026-06-24 · Member activity · RM 170.10