Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10464
VM0010464Goldmember10464@example.test · +601110010464 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
3,889
Current loyalty balance
Lifetime Spend
RM 4,861
Across 38 visits
Total Visits
38
Since 2024-06-18
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,889 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 10
Outlet purchase
2026-04-03 · Member activity · RM 105.75
App session
2026-03-22 · OPLUMO Outlet 10
Points credited
2026-03-10 · Member activity · RM 119.85
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 10
Outlet purchase
2026-02-14 · Member activity · RM 133.95
Points credited
2026-02-02 · OPLUMO Outlet 10
Outlet purchase
2026-01-21 · Member activity · RM 148.05