Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10449
VM0010449Membermember10449@example.test · +601110010449 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
856
Current loyalty balance
Lifetime Spend
RM 1,070
Across 19 visits
Total Visits
19
Since 2025-05-26
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
177d
2026-04-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
856 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 12
Outlet purchase
2026-04-03 · Member activity · RM 34.50
App session
2026-03-22 · OPLUMO Outlet 12
Points credited
2026-03-10 · Member activity · RM 39.10
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 12
Outlet purchase
2026-02-14 · Member activity · RM 43.70
Points credited
2026-02-02 · OPLUMO Outlet 12
Outlet purchase
2026-01-21 · Member activity · RM 48.30