Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10445
VM0010445Membermember10445@example.test · +601110010445 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
140
Current loyalty balance
Lifetime Spend
RM 175
Across 1 visits
Total Visits
1
Since 2026-04-15
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 8
Outlet purchase
2026-04-21 · Member activity · RM 106.50
App session
2026-04-09 · OPLUMO Outlet 8
Points credited
2026-03-28 · Member activity · RM 120.70
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 8
Outlet purchase
2026-03-04 · Member activity · RM 134.90
Points credited
2026-02-20 · OPLUMO Outlet 8
Outlet purchase
2026-02-08 · Member activity · RM 149.10