Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10444
VM0010444Goldmember10444@example.test · +601110010444 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,731
Current loyalty balance
Lifetime Spend
RM 3,414
Across 21 visits
Total Visits
21
Since 2025-05-19
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,731 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 7
Outlet purchase
2026-05-02 · Member activity · RM 118.50
App session
2026-04-20 · OPLUMO Outlet 7
Points credited
2026-04-08 · Member activity · RM 134.30
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 7
Outlet purchase
2026-03-15 · Member activity · RM 150.10
Points credited
2026-03-03 · OPLUMO Outlet 7
Outlet purchase
2026-02-19 · Member activity · RM 165.90