Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10441
VM0010441Goldmember10441@example.test · +601110010441 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
4,180
Current loyalty balance
Lifetime Spend
RM 5,226
Across 40 visits
Total Visits
40
Since 2024-09-26
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,180 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 4
Outlet purchase
2026-08-17 · Member activity · RM 102.00
App session
2026-08-05 · OPLUMO Outlet 4
Points credited
2026-07-24 · Member activity · RM 115.60
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 4
Outlet purchase
2026-06-30 · Member activity · RM 129.20
Points credited
2026-06-18 · OPLUMO Outlet 4
Outlet purchase
2026-06-06 · Member activity · RM 142.80