Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10438
VM0010438Membermember10438@example.test · +601110010438 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
942
Current loyalty balance
Lifetime Spend
RM 1,179
Across 16 visits
Total Visits
16
Since 2025-07-26
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
942 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 1
Outlet purchase
2026-04-10 · Member activity · RM 67.50
App session
2026-03-29 · OPLUMO Outlet 1
Points credited
2026-03-17 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 1
Outlet purchase
2026-02-21 · Member activity · RM 85.50
Points credited
2026-02-09 · OPLUMO Outlet 1
Outlet purchase
2026-01-28 · Member activity · RM 94.50