Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10434
VM0010434Silvermember10434@example.test · +601110010434 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
998
Current loyalty balance
Lifetime Spend
RM 1,248
Across 41 visits
Total Visits
41
Since 2024-04-28
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
998 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 14
Outlet purchase
2026-04-06 · Member activity · RM 20.25
App session
2026-03-25 · OPLUMO Outlet 14
Points credited
2026-03-13 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 14
Outlet purchase
2026-02-17 · Member activity · RM 25.65
Points credited
2026-02-05 · OPLUMO Outlet 14
Outlet purchase
2026-01-24 · Member activity · RM 28.35