Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10432
VM0010432Silvermember10432@example.test · +601110010432 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,849
Current loyalty balance
Lifetime Spend
RM 2,311
Across 45 visits
Total Visits
45
Since 2024-08-03
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,849 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 12
Outlet purchase
2026-09-22 · Member activity · RM 43.50
App session
2026-09-10 · OPLUMO Outlet 12
Points credited
2026-08-29 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 12
Outlet purchase
2026-08-05 · Member activity · RM 55.10
Points credited
2026-07-24 · OPLUMO Outlet 12
Outlet purchase
2026-07-12 · Member activity · RM 60.90