Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10412
VM0010412Goldmember10412@example.test · +601110010412 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,496
Current loyalty balance
Lifetime Spend
RM 4,371
Across 23 visits
Total Visits
23
Since 2025-09-06
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,496 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 9
Outlet purchase
2026-09-25 · Member activity · RM 118.50
App session
2026-09-13 · OPLUMO Outlet 9
Points credited
2026-09-01 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 9
Outlet purchase
2026-08-08 · Member activity · RM 150.10
Points credited
2026-07-27 · OPLUMO Outlet 9
Outlet purchase
2026-07-15 · Member activity · RM 165.90