Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10410
VM0010410Silvermember10410@example.test · +601110010410 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,314
Current loyalty balance
Lifetime Spend
RM 2,893
Across 13 visits
Total Visits
13
Since 2026-01-28
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,314 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 7
Outlet purchase
2026-08-20 · Member activity · RM 134.25
App session
2026-08-08 · OPLUMO Outlet 7
Points credited
2026-07-27 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 170.05
Points credited
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 187.95