Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01039
VM0001039Silvermember1039@example.test · +601110001039 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,909
Current loyalty balance
Lifetime Spend
RM 2,387
Across 33 visits
Total Visits
33
Since 2024-11-19
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,909 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 65.25
App session
2026-05-25 · OPLUMO Outlet 3
Points credited
2026-05-13 · Member activity · RM 73.95
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 3
Outlet purchase
2026-04-19 · Member activity · RM 82.65
Points credited
2026-04-07 · OPLUMO Outlet 3
Outlet purchase
2026-03-26 · Member activity · RM 91.35